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How do you know your "expert" is really an expert?
This important question is what we refer to as the "expert paradox:" If you do not know a topic in detail yourself, how can you assess whether or not your "expert" knows the topic?
While not easy, the answer is straightforward: The "expert" must be able to explain the topic in terms that are understandable and useful to you. (See ChannelScience's two hallmarks of an expert.) There cannot be "secret" areas or ideas that are "too complicated" to explain.
If you don't understand your expert after repeated attempts, it is probably a good indication that you need to find a different expert. Note that this does not mean that they may not be the best in the world at the particular topic of interest. However, if they cannot explain the topic in useful terms, you are not able to benefit from their expertise.
This criterion applies to your own internal experts, as well as outside consultants and advisors.
Techniques for enhancing the expertise of your experienced engineers and scientists is contained in our Hirable for Life (TM) seminar series.
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Please contact ChannelScience for a free initial consultation to discuss how you can more effectively utilize your experts or increase your own expertise.
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