Corp-Buy
Products & Services

Our full line of products and services come together to create a powerful and truly exceptional managed services program. With our managed services offering, our customers are able to put in place a one stop solution for all of their mobile device needs both domestically and internationally. Most of our customers utilize our full suite of products. For those of them that don't need all of our services right away, we allow them to pick and chose which services make the most sense for their organization. We let them use our selection of services to create the program that best fits their companies needs.

Our suite of managed services includes:

Order Fulfillment - Devices, Service & Accessories
  • Direct device and service ordering (Phones, Blackberrys, Datacards, PDAs & Accessories)
  • No changes to your contracts or Carrier accounts.
  • Direct national relationships with the Carriers (Co-Sell & Independent).
  • Experienced & proven track record (activated over 125,000 devices).
  • Customized web portal simplifies global fulfillment of all Carriers. Direct Ordering or Requisition w/ Approval Routing.
  • Expert screening of all orders for coverage & hardware compatability. Increase Quality Control.
  • Negotiate on customer behalf and work for best deal.
  • Executive reporting that can be used to gain key data and asset management.

Billing Review, Analysis & Optimization
  • Our average customer reduces their wireless spend by 32%.
  • We have been optimizing corporate bills since 1998. We have optimized over 150,000 corporate wireless bills. We do not use billing software because we have found that the utilization of wireless billing optimization software to do billing analysis generally reduces your potential savings by 9% to 11% on average.
  • We have auditors review all customer bills line by line. Our Billing Auditors have a minimum of seven year experience in auditing cellular bills. Most of our Auditors have been in the wireless business for at least ten years.

    Corp-Buy's Billing Analysis Solutions are designed to.....
    .....Organize
  • Collect and arrange wireless spending and usage data into sensible formats
  • Structure and simplify asset management and procurement.
  • Provide the Client with executive reports that breakdown the spend in detail, alert them to problem areas, break down costs company wide.

    .....Analyze
  • Understand usage trends and allocate costs across markets, carriers, cost centers or departments.
  • Examine calling patterns and expenses at the user level.
  • Identify action items such as zero or excessive use accounts, fraud, additional services cost, erroneous billing, missing credits, wrong hardware charges, etc.
  • Look for unpublished Carrier rates that may apply.

    .....Capitalize
  • Insure users have the right plan and phone activation.
  • Monitor plan fit manage costs and maximize minute allotments.
  • Provide a report on recommended changes.
  • Implement all changes upon customer approval.
  • Inspect all changes for accuracy and completion.

Customer Service & Support
  • Highly experienced customer support team.
  • Internal working knowledge of all Carriers.
  • Long standing established relationships to get things done.
  • We provide primary contact support and issue resolution (tier one support). Examples of issues resolved include Billing, Order Status, Carrier Management, Hardware & coverage Analysis, 3rd Party Vendor Evaluation, Process Reviews, Carrier Migrations, etc.

Consultative Services
  • Expert advisory and project/program consultation.
  • Our broad knowledge of successfully implemented wireless solutions may assist you....
    .....Define your project scope & goals
    .....Make better informed, more accurate & quicker decisions based on validated information
    .....Enhance your fiscal awareness & performance
    .....Gain near & long term positive results
  • Key market updates (RIM litigation, telemarketing, hardware issues, cost reduction strategies, legal actions, home market roaming issues, large scale billing problems, security breaches, etc)
  • Available for questions on current market conditions and topics.
  • We help our Customers cut through the wireless rumor mill so they do not spend time on resolving issues that are not really there. We are experts on the so called experts.

Project Management/Implementation Services
  • We provide program and project management support all the way from Fulfillment to implementation. We have over 40 years of large account implementation experience.
  • We have fulfilled over 5,000 large scale implementations.

Help Desk Staffing & Outsourcing
  • Full end user live support via telephone toll free 800# or via the internet.
  • 24/7 help desk support for all end user issues.
  • Onsite support and help desk to support end users in key locations and large campus environments.
Application Development
Corp-Buy has dedicated team of developers that can provide your company with complete and cutting edge application development and solutions. We have developed applications including business process and controls, internal consulting, professional services solutions, Wireless hardware PDA/blackberry, database and electronic paper applications, customer services solutions, usability design & testing and remote monitoring, reporting, and tracking applications. Our head developer is a former Palm developer with over 20 years of applications development experience.

We partner with our customers to get a clear understanding of what you would like to accomplish, and how you would like to accomplish it. We can help you define, develop, and bring to life your desired application. Let us help you develop your next internal solution.

Wireless Insiders On Your Side!
Want Us to Contact You about Corp-Buy Services?
Send us an Email by Clicking the Address below.
helpcenter@corp-buy.com

For more information:
Corp-Buy
877.284.3031

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