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HARCOM CORPORATION • DAN HARRIS
27 Calle Viveza • San Clemente, CA 92673
Telephone: 1-800-350-5008 • E-mail: dharris@harcom.com |
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Get Advanced Voice Mail Service That Can Answer ALL of Your Calls, Transfer Calls to You or Anyone Else Anywere, Including to Cell Phones, Take Messages, Deliver Messages Instantly by Phone or Email, Deliver Recorded & Printed Information and Much More!
Has ALL of the Benefits of a Multiple Line PBX Phone System & Fax Machine WITHOUT the Cost of Equipment. Service Starts as Low as $9.95 Per Month! Toll-Free Telephone Numbers or Local Area Code Numbers Available!
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No Equipment to Purchase, Lease or Maintain! Does NOT Change or Affect Your Present Telephone Service!
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• You Get Your Own Personal Toll-Free Telephone Number at Rates as Low as 4.5 Cents Per Minute Nationwide! Never Miss a Call! Never Have a Busy Signal! Can Handle Hundreds of Calls Simultaneously!
• You Can Add a Local Area Code Number, If You Choose!
• Service Answers All of Your Calls & Provides Callers with Push Button Choices Through Initial Greeting & Main Menu, Which You Can Record Easily by Telephone! Or, We Have Professional Voice Talent to Make Recordings for You!
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How to Choose Between Using a Toll-Free Telephone Number or
a Local Area Code Telephone Number
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Using a Toll-Free Telephone Number
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Each of our systems includes a toll-free telephone number. You can use it or not use it, if you prefer a local area code phone number. A toll-free telephone number, however, does offer certain advantages, particularly for a business or even for a family with children or relatives away from home to make it easy for them to call you. Your toll-free telephone number is a permanent number. You NEVER have to change it, no matter how often you move or change your other telephone service providers.
Never Miss a Call; Never Have a Busy Signal -- Using a toll-free telephone number means it can handle hundreds of calls simultaneously.
Captures EVERY Caller's telephone number, even if they have caller I.D. Blocking.
Professional Image -- Having a toll-free telephone number creates the image of a successful, well established business or a successful, well established person.
Advertising Benefits -- When you use a toll-free telephone number in your advertising, it has been shown to increase your response by 50% or more.
Paying the Cost -- Even though you pay call charges with a toll-free telephone number, the rate is only 6.9¢ per minute, billed in 6-second increments, for calls from anywhere in the U.S., including Alaska & Hawaii or Canada & Puerto Rico. The toll-free rate can be reduced to as low as 4.5¢ per minute, with a pre-paid Bulk-Minute Plan.
Transferring an Existing Toll-Free Telephone Number -- If you already have a toll-free telephone number & want to transfer it to our service, it can be transferred for a one-time $30 fee.
Keeping Your Toll-Free Telephone Number -- If for any reason, you want to cancel your service, you can have your toll-free telephone number transferred to any other service you specify.
Obtaining a True 8-0-0 Number -- All new toll-free telephone numbers are 888, 877 or 866, however, we can get you a true 8-0-0 number for a one-time fee of $15.
Vanity Number -- With a Toll-Free Telephone Number, you can have a Vanity Number, which is a number that spells something or has special meaning to make it easier for callers to remember. Our online order form provides for immedate search for a Vanity Toll-Free Telephone Number.
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Using a Local Area Code Telephone Number
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We have local area phone code numbers available for most all area codes in the U.S. If we don't have your area code available immediately, we can usually obtain one within 24-hours.
2 Lines Provided -- A local area code phone number is a $10 per month option & it comes with 2-lines, which means you can receive 2 simultaneious calls. If a third call is received at the same time, it will receive a busy signal. A local number from your local telephone company only includes one line. You pay extra for each additional line. And, that number is NOT permanent. If you move out of the area, you have to get a new number. But, our local area code phone numbers are permanent! You NEVER have to change it, no matter how often you move or change your other telephone service providers!
No Charge for Inbound Calls -- A local area code phone number does not incure any call charges for inbound calls. Your callers pay their own call charges.
Call Transfers -- If an inbound call to your local area code phone number for our service is transferred to any of your other local numbers, there is a connected call charge of 2.9¢ per minute, if the connected number is in the same area code as your local area code number for our service. If the connected number is outside that area code, making it a long distance call, the connected charge is 3.9¢ per minute.
Keeping Your Local Number for Our Service -- If you ever leave our service, for any reason, you can take your local area code phone number with you to any other service you specify.
Transferring an Existing Local Area Code Phone Number to Our Service -- If you already have a local area code phone number & want to transfer it to use with our service, it can be transferred for a one-time $30 fee. It should be noted, however, that once your existing local number is transferrred to our service, it will be answered by your Initial Greeting & Main System Menu Recording & cannot be used as a number to transfer calls back to you.
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Voice-to-Text Transcription of voice mail messages. Have voice mail messages transcribed & delivered to your email address as a text file you can read.
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How All Features of Advanced Voice Mail Work!
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When Anyone Calls Your Exclusive Telephone Number Provided with this Service (Toll-Free or Local Area Code), It Rings into Our Nationwide Call Center & is Answered by a Recording You Make that Identified Yourself or Your Business & Gives Callers Choices!
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Example of An Initial Greeting & Main Menu Recording
"Thank you for calling ABC Company. If you know the Extension you wish to reach, you may dial it at any time. To speak with Fred Jones, Dial 81; to speak with Sally Smith, Dial 82; to speak with the Sales Department, Dial 83; to speak with Customer Service, Dial 84; to speak with an Operator, Dial Zero. Or, to listen to recorded information about our products & services, Dial 1; please make your selection now."
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Each Mailbox Has the Following Capabilities:Follow-Me Call Forwarding -- You can enter as many telephone numbers, as you wish (even in different cities, states or countries), including your Cell Phone Number or any other numbers, into the Call Forwarding Module of any mailbox to have calls transferred to you or anyone else, wherever you or they can be reached. Forwarding numbers can be changed instantly by phone or online, through an Internet Control Panel.
When a caller dials the Extension Number of that mailbox, your system will announce: "please hold while your call is being transferred." The caller hears music while the system dials the phone numbers you have entered.
If you answer, your system will announce: "you have a call from your automated system, press any key to accept the call." You can also set up your service, if you wish, to have the system ask the caller to say their NAME, which will be announced to you before you accept the call (Call Whisper Feature).
If you press a key, the call is connected & you can begin speaking to your caller. If you don't answer or you don't accept the call, the caller is sent to voice mail.
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Voice Mail Greeting -- You can record a Personal Greeting in any mailbox of any length to ask the caller to leave a message.
If you are not using a mailbox for Follow-Me Call Forwarding, you can have an Informational Recording of any length & then ask the caller to leave their message or contact information for follow-up.
You can also have multiple recordings, as voice prompts, to collect caller information in small segments, such as for surveys, order taking, insurance claims, etc. All caller responses are put together & played back as one message.
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Voice Mail Messages -- There is no limit to the number of messages any mailbox can receive. You never have to worry about a caller getting a "mailbox full" message. Messages are stored for 30 days, unless you delete sooner.
Caller voice mail messages can be up to 2 minutes, which is normally sufficient time to leave a detailed message. This limit can be removed, however, if you need to receive longer messages.
Message Delivery -- can be instantaneous. There is a Call-Back Module in each mailbox that lets you enter Call-Back Phone Numbers, if you wish, where the system will call you to tell you when a message has been left.
You can also be paged when a message has been left, as well as have your voice mail messages sent to your email address, as an attachment you can listen to over the speakers of your computer. The email text message gives you the date, time & telephone number of the caller, as well as which Extension Number the message was left in. A Look-Up Service is also available to give you the caller's name & address at only 10¢ per successful look-up.
If you order our WebLink Interface Internet Control Panel with your system, you can also check your messages online & listen to them over the speakers of your computer.
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New Voice-To-Text Transcription Service -- As an option, you can designate any or all mailboxes to have the voice messages automatically transcribed from voice-to-text and delivered to your email address, as a text message you can read online, as well as print on your computer printer. $10 option per month covers any or all mailboxes. 25 cents for each 30 seconds of voice message transcribed. Requires email message delivery feature.
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Return Calls / Place Calls -- The system automatically captures every caller's telephone number. You can return calls from within Voice Mail by pressing one key, without having to dial the caller's number. You can also place outbound calls from any telephone (including pay phones without coins) by dialing your toll-free number, press star (*) and enter a voice mailbox number & your password, then dial zero to get an outside dial tone. Great for avoiding extra charges when calling from your hotel room.
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Voice-On-Demand Feature Provides Unlimited Recording Extensions for Information Delivery!
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If you have the Voice-On-Demand Feature with your Advanced Voice Mail Service, it provides unlimited Recording Extensions where you can record information about your business, products, services or anything you want to record for callers to listen to.
Each Recording Extension has its own Extension Number. There is no limit to the length of any recording. Each recording can be either a Menu or an Informational Recording or both. You can direct people to these Recording Extensions from your Initial Greeting & Main Menu Recording.
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There are 4 Recording Extensions on the 1st level of the Voice-On-Demand Feature & each of them have 5 Recording Extensions under it on the 2nd level. Each of the Recording Extensions on the 2nd level has 5 Recording Extension on the 3rd level & this pattern continuous for an infinite number of levels, providing unlimited Recording Extensions.
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6-Ways for Callers to Take Action with Voice-On-Demand. In each Recording Extension, you can give callers up to 6-ways to take action (1) Provide a recorded menu with up to 5 choices to dial for more information; (2) Dial a Mailbox Extension to speak to a representative (mailbox is set-up for Call Forwarding); (3) Dial 6 to receive a fax on the subject of the recording (if you have the Fax-On-Demand Feature); (4) Dial a Mailbox Extension to leave a message (mailbox is not set-up for Call Forwarding); (5) Dial 9 to return to previous recording; (6) Dial Zero to return to Initial Greeting & Main Menu.
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Fax-On-Demand Provides Callers with Instant Printed Information for Automated Marketing!
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Each V-O-D Recording Extension can have a single or multiple-page fax document stored with it for caller retrieval on-demand, by simply instructing the caller, in the recording, to Dial 6 to receive a fax on the subject of the recording. The system will prompt the caller to dial in their fax number, and when the caller hangs-up, the system will dial the entered fax number and automatically send out the fax stored with that recording, without you having to be involved. Faxes are available to callers 24-hours per day, 7-days per week.
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WebLink Interface Provides INTERNET
Control Panel with Added Functionality!
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WebLink Interface provides online access to account administration, as well as voice mailbox set-up for Follow-Me Call Forwarding, Message Call-Back, Pager Notification & Email Voice Mail & Fax Message Delivery. You can listen to your voice mail messages over the speakers of your computer, as well as view your faxes online & print the faxes on your computer printer -- no fax machine needed. Even send faxes from your computer with Fax Send option.
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WebLink also includes access to Call Traffic Analysis Reports, as well as the Voice Blaster Tool that lets you record your own voice messages by telephone & send them to anyone or any group of people by telephone.
Nothing is more Personal or Powerful than the sound of your voice. Use it to inspire, motivate, inform, update, educate or cause to take action!
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The Voice Blaster Auto-Dialer Screen lets you enter as many telephone numbers as you wish to receive your voice message. You can select whether you want to have the message played to a live person only, to an answer machine or either. The system only sends out your voice message by telephone during the hours of 9 a.m. to 9 p.m., based on the area code of each number. It will select the first 100 numbers whose area code is in that time period and dials each number and plays the recording when each number answers.
You are charged only for connected calls at 6.9¢ per minute, charged in 6-second increments or as low as 4.5¢ per minute, if you have a prepaid Bulk-Minute Plan. As an example, if you send out a 30 second recorded message, you are only charged for 30 seconds or 3.45 cents for each connected message (as low as 2.25 cents with a Bulk-Minute Plan). Just mailing a post card will cost you 26 cents for the postage and at least 10 cents to print the post card, plus addressing and mailing.
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Pricing for Pre-Packaged Advanced Voice Mail Service Systems with Included Features & Options
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The Chart Above provides pricing for 3 Pre-Packaged Advanced Voice Mail Systems & shows all of the included & optional features for each. A toll-free telephone number from our inventory of numbers is included with each system. Add a Local Area Code Number, if you wish.
Toll-Free Vanity Number. The secure online order form provides a search feature to check on a Vanity Toll-Free Number, if you wish, that spells something meaningful to you. There is a one-time $30 charge when you obtain a vanity number you want.
Transfer an Existing Toll-Free Number. If you have an existing Toll-Free Number, you can transfer it to our service for a one-time fee of $30.
Obtaining a True 8-0-0 Toll-Free Number. New toll-free numbers are now 888, 877 and 866. We can, however, provide you with a true 8-0-0 number for a one-time fee of $15.
You can order online with instant service activation, when paying by credit card, including immediate issuance of your toll-free telephone number. Order Risk Free with 30-Day Money-Back Guarantee! Try it for 30-days! If for any reason, you are not completely satisfied, you can cancel & your money will be refunded. The only thing you pay for is any toll-free call usage during that period! No long-term contract required. After 30-days, cancel anytime with 30-days notice!
With your initial order, you pay the first & last month's service fee for the system ordered & any optional features selected with that order. If you order a Bulk-Minute Plan, you only pay the 1st month's system service fee & the 1st month's Bulk-Minute Plan amount. There is a one-time service activation fee of $25. If you choose to pay by check, there is an additional $75 deposit required due to the longer time required to process and clear checks.
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Stand-Alone Systems for Specific Targeted Markets
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Real Estate Call Capture System for Lead Generation & Ad Tracking. AdTrakker System is designed for Real Estate Professionals & Mortgage Brokers. You get 500 Recording Extensions. 100 are unique Recording Extensions (100 to 199). When you make a recording in Extension 100, as an example, it is automatically duplicated into Extensions 200, 300, 400 & 500. The same principle applies to all Extensions 100 through 199. Make one recording & you have 5 Extension Numbers, for the same recording, to use in different ad media, so you can track which source produced each response.
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A Daily Statisical Report by email gives you the telephone number of each caller & which Extensions they have listened to. This report also has summary updates provided weekly & monthly by email. You can also get caller name & address look-ups for only 10¢ each.
The AdTrakker System includes a toll-free telephone number, which can have rates as low as 4.5¢ per minute. It also includes the WebLink Interface & Fax-On-Demand for storing fax documents, such as Multiple Listing Sheets or special reports for caller retrieval 24-hours per day, 7-days per week.
The AdTrakker System includes FREE unlimited, email consultation with a professional Real Estate Trainer, to help you maximize implementation of your AdTrakker System, as well as a 115-page Marketing Library of proven real estate promotional materials that can be personalized for use by any real estate agent or broker. There is also a separate Manual for Mortgage Brokers.
The AdTrakker System is priced at $24.95 per month for a single user or $49.95 per month for a multiple user system, plus $15 per month for each user added to the multiple user system. The multiple user system is ideal for a Real Estate Broker's office or for Mortgage Brokers to share with their Real Estate Agent clients.
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Stand Alone Computer Faxing System
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Fax Freedom is a stand-alone system that lets you send & receive faxes WITHOUT a fax machine. It includes a toll-free telephone number that can have rates as low as 4.5¢ per minute. It acts as a dedicated fax number that will receive faxes & store them in a mailbox, where they can be forwarded to a fax machine or to an email address, where they can be viewed & printed on your computer printer. You can also download a Print Driver that lets you send faxes directly from your computer or you can use the WebLink Interface. The system is priced at $9.95 per month & includes 100 free minutes per month of faxing.
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Medical Transcription Voice System
Toll-Free Voice Management System for Doctors, Health Care Professionals & Medical Transcribers. Service Starts at Only $19.95 Per Month, Plus Toll-Free Telephone Number Call Usage.
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The MT Voice Management System provides an efficient & effective method of taking medical dictation from doctors into individual voice mailboxes that are each password protected with a unique PIN that you can change at any time.
With this system, you can have clients from all over the U.S., and you can utilize a service anywhere in the world to transcribe each doctor's dictation. The dictated recordings can be emailed to your transcription service as a Wav or MP3 file or each mailbox can be checked online through our WebLink Interface on the internet. In either case, the dictated recordings in each mailbox are listened to over the speakers of your computer to make the transcriptions.
This solution is completely digital; meaning no tape recordings; no physical tapes & no courier services.
It is very easy & efficient for both physicians & medical transcribers.
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For Questions on Any System, Contact Dan Harris • 1-800-350-5008, Ext. 0
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