Volume I - Issue V - May 2001
News from the Front
Letter from the President
Bruce Eckman
Founder and CEO ICServ, Inc.
Dear EZ-NetTools™ Reseller:

Exciting times here at ICServ! We have been working hard to improve our training programs with investments in new audio and video equipment. We have also totally restructured our Hands-On Training to provide a more complete package (still lots of great food and fun). I am really excited for our first class to start in May. A lot of hard work has paid off in our new Home Study Training system as well. We designed it to bring training within the reach of all of our resellers. In the coming months we will be working hard to provide you with more training opportunities as well as additional marketing resources.

I want to reaffirm that we are dedicated to your success. ICServ makes its revenues from wholesale monthly fees from open sites. If you are successful then we are successful! We want to help and support your business the best we can. Your feedback is very important to us, and we want to hear from you. What can we do to help you better?

For suggestions and feedback regarding EZ-NetTools™ software contact Joseph West at suggestions@icserv.net

For suggestions and feedback regarding Training and EZ-NetU contact Doug Nelson at training@icserv.net

For suggestions and feedback regarding Marketing Tools and Programs contact Kip Nield at kip@icserv.net

For suggestions and feedback regarding Technical Support contact the team leader at support@eznettools.com

For suggestions and feedback regarding EZ-NetAdvantage! contact David Mortensen at editor@eznetadvantage.com

Your feedback will help us to deploy our resources where we can all achieve the greatest success.

Sincerely yours,
Bruce Eckman
Founder and CEO ICServ, Inc.