Volume III - Issue VIII - October 2003
Questionnaire
Thank you for taking the time to help us help you! Please take five minutes and fill out the form below.
Filter Type:
Name:
Account Number:
How are you using your EZ-NetTools accounts?
Reselling them to customers
As a value-add for my customers
For my own business(es)
If other, please explain in the box below
If other, please explain...
How many hours a week do you work this business?
40 or more
20-40
1-20
0
Have you participated in our Reseller Launch Program?
Yes
No
Do you own our EZ-NetTools Business in a Briefcase?
Yes
No
How frequently do you read EZ-NetAdvantage?
Every issue
Sometimes
Never
How often do you shop at EZ-NetStore?
Several times a month
Once a month
Every few months
Once a year
Never
Please rate our Technical Support Department on the following:
(1-poor to 5-best)
Responsiveness
1
2
3
4
5
Attitude
1
2
3
4
5
Problem Solved
1
2
3
4
5
Efficiency
1
2
3
4
5
Please rate our Reseller Support Department on the following:
(1-poor to 5-best)
Responsiveness
1
2
3
4
5
Attitude
1
2
3
4
5
Problem Solved
1
2
3
4
5
Efficiency
1
2
3
4
5
Please rate our Accounting Department on the following:
(1-poor to 5-best)
Responsiveness
1
2
3
4
5
Attitude
1
2
3
4
5
Problem Solved
1
2
3
4
5
Efficiency
1
2
3
4
5
How well do you feel the EZ-NetTools system works for you?
What upgrades would you like to see within the EZ-NetTools system?
What type of incentive program would encourage you to resell more accounts?
What else would you like us to know?
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