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While EZ-NetTools business websites are easy to use, you can rest assured that there is a team of customer support representatives available to help you with all of your questions.
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Free Support
We provide you with several support options:
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- Online Help Text
- 24 Hour e-Mail
- Live Online Chat
- Live Phone Representative
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Standard support hours are 8:00am – 5:00pm Mountain Time, Monday through Friday.
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Priority Support
Priority Support via telephone is available for urgent matters 24 hours a day, 7 days a week. Priority Support is offered on a pay-per-call basis. The cost is $1.00 per minute with a 10-minute minimum.
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EZ-Net University
EZ-Net University provides training in how to develop web pages using EZ-NetTools. In addition, on-line courses will be provided to help you develop ancillary skills helpful in using the tools, such as how to prepare photos for the web.
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EZ-Net Advantage
EZ-Net Advantage offers our members updates on what is new and improved with the EZ-NetTools system. Tricks and tips are also available through this online newsletter. Past issues are archived to help you learn even more about the best ways to use EZ-NetTools.
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Full Service Package Service
Our full service customers enjoy an additional level of support. We provide a direct contact person who will be able to make changes in accordance to the established maintenance agreement.
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