Policies

Terms and Conditions
We are not responsible for any damages or delays during shipping.

Shipping

All Online Orders will be shipped within 3-5 days after confirmation of payment. During the order process you can request a specific delivery date.  We will make every effort to have your order delivered as close to that date as possible.  We are not responsible for shipping delays therefore we cannot guarantee an exact arrival date. Shipping rate reflects orders within the continental United States only. Shipping charges to Hawaii and Alaska will be charged a higher rate for the cost of most economical and adequate delivery time. Tin shipping for APO address will be an additional 2.50. If you live outside the US please give us a call at (719) 684-9174 or 800-684-1155 to make special shipping arrangements. We reserve the right to substitute tin design if current style is unavailable.

Returns
You must first notify us by Email or phone within 72 hours of receipt of your order. Send email to ppgpop@pikespeakpopcorn.com
If you are not 100% satisfied, just return the item and a copy of your original email notification within 30 days of receipt and we will make every effort to replace your item.

Privacy
It is the policy and practice of pikespeakpopcorn.com not to divulge nor to share personal information gathered by the pikespeakpopcorn.com on-line order process except as is necessary to complete the order as described below. At the conclusion of an order, pikespeakpopcorn.com may transmit the shopper's name, address, and credit card information to an on-line processing gateway which validates the information and credits the merchant's account with the amount of the order. We only provide the information required to authorize the payment of the order. The pikespeakpopcorn.com shopping cart uses "cookies" placed on the shoppers computer to control the cart as items are selected and eventually ordered. The "cookie" also allows the shopper to return later to the web site and continue shopping where they left off. Only the member account number and order identification are maintained. No personal information is gathered or transmitted. If pikespeakpopcorn.com were required by a court order or by law to provide personal information, we would provide the minimum information requested. If we suspect fraudulent transactions we may provide personal information to help in the investigation.

Security
All on-line shopping cart and check out pages are processed using the industry standard SSL encryption technology. When a merchant views and downloads order information, SSL encryption is used. Sensitive information such as credit card numbers, merchant login ID, and merchant transaction keys are encrypted using an algorithm equivalent to the Advanced Encryption Standard (AES) and is significantly stronger than DES or triple DES encryption.Credit card information is automatically erased from the order database 30 days after the order is completed. Therefore, in the unlikely event that the order information were compromised, the potential loss would be limited to credit card information collected in the last 30 days. All sensitive data is stored on a different server than the web server.All servers are protected by a fire wall.The database containing the order information is mirrored on a separate server. Copies of the database are transferred daily to a separate computer and another location.