EZ-NetTools Customer Support

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Setup Email Accounts
With Setup Email Accounts, you can create up to 200 email accounts and assign each of them a password.

To access the Setup Email Accounts page, select 'Setup Email Accounts' from you Administrative Tools. Here, you will see a page with a number of boxes and buttons along the bottom. These buttons are listed as:

Add
Remove
Get Info
Set Password
Save Changes
Cancel

Add: To add an email account, type the name of the email account you want to set up in the field to the left of the "@" sign. For example, you could type in "info". Next, you will want to assign a domain name to the rest of your email address. If you have a domain name set up to this account, you can click on the drop-down menu located to the right of the "@" sign and select your domain name. If you do not have a domain name, you will only have the option to use our "eznettools.net" domain. Now, click the 'Add' button. You will see your new email address display in the window above. Our previous example would show "info@eznettools.net".

Next, we'll need to give your newly created account a password.

Set Password: To create a password for this account, highlight the email addresses name in the window by clicking on the email address that you want to set a password for. Now, click on the 'Set Password' button. A window will pop up with a blank field for you to create your password. Your password must have at least 4 characters, and no more than 8. For security reasons, we suggest that you use both alpha and numeric characters, both capitalized and lowercase for your password. You can check to see if the password is correct, by clicking on the 'Get Info' button. If you forget your password, you will need to give the email account a new password.

Get Info: This feature will display the selected email account's address, POP3 Server and User name. If you are in the same session in which you created the email account, it will also display the password. Otherwise, you password will show as ******. Highlight the email address that you want the information for by clicking the email address in the window above. Then, click the 'Get Info' button. This will bring up the email addresses information. It would be wise to write this information down for future reference.

How to retrieve email from this account: You will be able to access your email account through many different ways. If you want to retrieve your email through EZ-Online Mail, Outlook Express, or Netscape Messenger, click the "How to retrieve email from this account" button. A new window will pop up with directions on how to set up our account in these programs. Click on the name of the program you will be using to access the directions on how to access your email through that program. If you have other programs or want your email to be fetched in some other way, contact Customer Support to help you through the process.

Remove: To remove an email account, highlight the account's name by clicking on it in the window that displays all of your email accounts. Click the 'Remove' button. A screen will pop up that asks you, "Are you sure you want to remove this email address?" Click the 'OK' button to delete the email address.

Save Changes: Once you are finished adding or removing email addresses, you will need to save all your changes. Click the 'Save Changes' button to activate all the accounts you have created, removed, or made changes upon. You will be brought back out to your Member Tools page unless you have an email address that has already been taken. If this is the case, you will be brought to a page that informs you which email addresses are already taken. Use the 'Back' button on your browser to return to your Setup Email accounts page.

Cancel: If you do not want to save any changes that you have made, click on the 'Cancel' button to return back to the Member Tools.

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