Have a couple questions to post for the masses to amswer. 1. I have a client who I am designing a site for and he wants ongoing maintanence, monthly or bi monthly changes. What is the best way to structure that kind of agreement? 2. Does anyone charge to install Google analytics and how much? Thanks John
We charge our base monthly hosting fee + our hourly rate per month. We call it hosting and maintenance. If the maintenance goes over 1 hr we bill them for 15 min increments. 50% of our customers opt for this option and most never or seldom make changes. The hours are not retroactive, however after a couple years some decide on a whole new design and we give them credit for a few of those hrs. depending on the size of the new project. We do have 2 sites that actually use the full amount of the service and sometimes more. I would also be interested in hearing someones response to your question #2 Connie
I have an option for my clients to choose from a per hour basis or an annual (or monthly) basis depending on the frequency of known updates. If they know some of the typical changes over the course of a year, it's a flat rate. Usually this is cheaper for the customer as they are kinda of discounted for paying ahead. This, however, is effective for those who know in advance and require only minor updates. If updates cannot be expressed, then we charge hourly, also in 15 minute increments.
We currently charge clients $20.00 for a setup of Google Analytics. Obviously, Google charges nothing for the service, so we don't. But setting up the account includes a brief explanation and run through of the dashboard. Now, though, EZNET has simplified this by adding the ID field for the analysis which makes the set up that much easier. I hope this helps. Kathy
All times are MT (US). All dates are in Month-Day-Year format.