Order Retrieval

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You get to this option by selecting the choice Retrieve Orders from the Administrative Tools menu.

Before you can retrieve your orders, you will be asked to supply your account number and your password again for verification. The purpose of this is to ensure that NO ONE (other than those authorized to your account) can retrieve your orders. Depending on how your browser preferences are set, you may receive a message telling you that you are about to perform a secure transaction. Whether you see this message or not, the order download transactions are secured (encrypted). The purpose of this is to protect the customers' credit card information.

You will be presented with a display that shows all your orders:

Each order shows the name and address of the person placing the order, the location for shipping, the items ordered, shipping charges and taxes and the customer's payment information. For security verification, the Internet address ('IP' address) of the party placing the order is also included, as is the time and date of the transaction. 

Your should print the orders. When you have verified that the printout is complete and correct, you should press the button that is labeled Delete All Records. This will clear out your online orders database so that you are ready for the next day. If you do not routinely delete your orders, you need to ensure that you have procedures in place to avoid double-shipping orders.

At this time, the system does not perform automatic credit verification, so after printing the orders, you should simply proceed to perform whatever form of credit verification is standard for your business. If the order is acceptable, perform your normal shipping and invoicing procedures.

That's it! Go do something else pleasant with your time.