| However,
the functionality of your site can extend far beyond basic order collection.
There are system features with which you can improve your site, obtain
or use the email addresses of your customers, operate a bulletin board,
post a public calendar and collect customer feedback forms. There
are also tools that you can use to promote your business on the Internet,
raising the visibility of your site and increasing your revenues.
Your website was built with this sytems
high-level tools. These tools allow the average person to easily
create and change the blocks of text and graphics that compose a web page.
And to do so without the assistance of an expensive programmer or web designer!
You do not have to know HTML, JavaScript or any other computer language
to change or add to your site.
The tools are extremely easy to use. If
you are familiar with your browser and have done some text editing, you
can simply log on the system and start work.
On a general note, you need to remember
when you use these tools, you are not working on your local desktop, but
over the Internet through your browser. Although browser-based software
behaves very much like desk-top software, there are a few significant differences.
Although the output is displayed to you
complete with images, browsers are actually text translation utilities.
As a result, special key combinations (such as the Alt/E or Alt/F4 combinations
commonly used on Wintel machines) are not supported. In most cases, to
execute a function, you will have to use your mouse to click on the button
images that are displayed on your screen.
Throughout this manual, the on-screen button
images are described as 'buttons' and are highlighted in red
type.
The keys on your local keyboard are called 'keys' and are not highlighted.
So, if you are instructed to press the ENTER key, this means 'press the
key on your keyboard that is labeled "Enter"'. If you are instructed to
press the GO button, this means 'click
the button on your screen that is labeled "GO"'.
This manual is not a book that you need
to read from front to back, chapter by chapter. It is designed to
be read with a browser and you can read it in any order that seems logical
to you. Throughout the manual, you will see text that is underlined and
displayed in a different color. These highlighted areas are hyperlinks.
Hyperlinks are words, titles, or phrases in a Web page which are linked to another document. Hyperlinks are typically blue and underlined.
For those who like a bit more organization
in their document, there is a table of contents
and an
index. These
functions are accessible with icons on the left column of every section.
For your convenience, common questions
are listed in a column on the left side of each section. Each question
is hyperlinked to the section of the manual where it is answered.
When you first enter the system, you will
see a menu with three choices:
Click on any of the three "GO!" buttons below for details.
 Administrative
Tools: This section describes the tools for accessing or modifying
the information (such as orders or mailing lists) from your
website.
Construction
Tools: This section describes the tools for defining or modifying the
structure of your website.
Promotion
Tools: This section describes the tools for improving the public
visibility of your website.
There are three manual sections that provide
overview information. One section describes
the procedures you need to do every day, such as retrieving your orders.
Another describes how the system
looks from the viewpoint of your customer. And there is a section
that gives Examples of basic
HTML code that you can use in your pages.
This manual is intended
to supplement, not replace expert human assistance. If you are having a
problem, contact Technical support at (208) 356-6887 or email support@icserv.net. Technical support is open Monday through Friday from 8:00 a.m. to 8:00 p.m. and on Saturdays from 8:00 a.m. to 12:00 p.m.
We will be closed on the following Holidays:
New Years Day - Memorial Day
4th of July - Labor Day
Thanksgiving Day - Christmas Day |