Employees

How to Hire the Right Managers

Hiring the right manager is a difficult task.  A good manager has different traits than good regular employees.  The key is to understand those characteristics and then identify them in either current employees or those you are interviewing.

Attributes of a Great Manager

• Good managers are leaders. 
• They are able to keep employees focused & on task.
• They keep the operation running smoothly.
• Take initiative to get things done before they are asked.

Scheduling Employees

When first starting out, many Sno Shack owners run & operate the business themselves, or hire just a few employees to trade shifts. As your popularity grows & your lines get longer you should consider adding more employees to work at the same time.

Here is a suggested system that we found works great:

Employee A : Opens the shack for the day and works the first shift. (Lets says 11 am to 4:30 pm)
Employee B: Comes in when it starts to get too busy for one person to handle (Lets say 1 pm- lunch time to work until 6 pm)
Employee C: Is "on call" to come in if it gets too busy for 2 people to handle (1 pm) but comes in for sure when Employee A's shift is over at 4:30 pm to work until 10 pm (if they were called in then they get off work 5 or 6 hours later and schedule more back up if needed.
Employee D: comes in from 5- 10).

We suggest always have at least 2 employees work the night shift for safety & a manager or owner should be there at closing to empty the till and make sure the employees get off safe.

Scheduling employees for events may vary based on the number of people at event, other venders, serving lines, etc... Feel free to call us & ask more about scheduling employees at events!